General questions
How Do I Find A Master Plumber?
Finding a Master Plumber has not been a challenge for 1-Tom-Plumber locations. Every franchise has successfully secured one. The trade is experiencing a generational shift, with many Master Plumbers retiring from daily
fieldwork but willing to partner, consult, or place their license under a business. Owners can hire them full-time, part-time, or keep them on payroll depending on state requirements. Franchisees also leverage proven recruiting templates, trade networks, local supply houses, and job platforms, with additional support and connections provided by the brand when needed. Prospective owners planning technician recruitment can review are plumbing apprenticeships paid to understand apprentice compensation and workforce-development considerations.
Why Do I Need Two Trucks To Start?
1-Tom-Plumber is an emergency service business, and demand is immediate from day one. Two trucks are
essential to handle emergency calls, maximize revenue, and avoid turning away opportunities. With strong digital visibility and lead generation, franchisees experience rapid traction when they open. Starting with two trucks
ensures owners are operationally prepared to capture demand and deliver on the brand promise.
Do you provide in-depth, hands-on training?
Yes! We provide comprehensive, hands-on training. Our onboarding experience includes 70 hours of
classroom instruction and 20 hours of field training. We also offer ongoing support through site visits,
24/7 access to your personal franchise business coach, franchisee intranet access, and participation
in meetings, newsletters, and conventions.
Will you handle our digital marketing and lead generation?
Absolutely! Our in-house digital marketing team handles website development, SEO, content
marketing, social media, Google Business profile and Local Service Ads, email campaigns, and online
reputation, all supported by a 2% brand fund. This, combined with a national phone system,
guarantees consistent, high-quality local leads.
How quickly can I open a 1-Tom-Plumber location?
Thanks to our structured support and fully guided process, most franchisees are ready to open within
a few months of signing. Our turnkey system, which includes training, grand-opening planning,
territory setup, and marketing rollout, is designed to get you operating swiftly, though the pace can
vary by market.
Are financing options available?
Yes. We have national partnerships with third‑party lenders who are well versed in your needs
as a 1-Tom-Plumber franchisee.
Why choose a 1-Tom-Plumber franchise over starting your own plumbing business?
Joining our franchise network offers accelerated growth and minimized risk. You gain immediate access to an
established brand, exclusive territories, and proven systems. We provide comprehensive training, a
robust digital marketing infrastructure, and national partnerships. This means ongoing support and
significantly faster access to valuable water-damage and commercial leads, all without the stress of
building everything from scratch.
Additionally, as a 1-Tom-Plumber franchisee, you benefit from our exclusive network of preferred
vendors and negotiated pricing. This dramatically reduces startup costs compared to launching a
business independently. It’s not just about launching faster—it’s about launching smarter, with a full
support system behind you every step of the way.
Do you have national partnerships that help drive business?
Yes! As a 1-Tom-Plumber franchisee, you’ll gain access to national accounts and commercial
partnerships. These game-changing connections generate high-value leads for both plumbing and
water restoration services
Will 1‑Tom‑Plumber generate local leads for my franchise?
Yes! Leveraging both our national partnerships and specialized digital marketing strategies, we
consistently generate residential and commercial leads for your franchise location.
Is there ongoing support after opening day?
Absolutely! We continue to stand by you, offering regular operational reviews, field
assistance, and online support resources. You’ll also benefit from regional meetings and
conventions. Additionally, our engaged marketing team will help you stay on top of campaigns and
maximize long-term ROI.
Are Plumbing Issues Covered By Insurance?
Water damage and emergency plumbing failures are sometimes covered by homeowners or commercial insurance policies, depending on the cause and the specific policy terms. For additional context on emergency work, claims, and customer decision-making, review are plumbing issues covered by insurance before discussing insurance-related service opportunities.