OUR STORY
1-Tom-Plumber didn’t start as just another plumbing company.
It started as a challenge to modernize an essential industry.
Why does an essential service industry, one that every home and business depends on, still struggle with inconsistency, lack of professionalism, and outdated branding?
We believed plumbing deserved better. Customers deserved better.
So we built something different.
From the beginning, 1‑Tom‑Plumber set out to modernize the trade:
In an industry that often felt reactive and fragmented, we brought structure, discipline, and polish.
Not to be flashy, but to be memorable. The pink plunger represents the most essential tool in plumbing and, more importantly, our commitment to the most important decision‑maker in the home: the customer.
We designed our look, values, and service experience to foster trust, especially for homeowners who want to feel safe and respected when someone enters their home.
The name itself carries meaning.
Inspired in part by Thomas Crapper, one of plumbing’s most notable pioneers, 1‑Tom‑Plumber reflects both history and modernization. Thomas Crapper revolutionized sanitation technology in his time. We set out to revolutionize service standards in ours.
And the name isn’t just branding, it’s functional.
1‑Tom‑Plumber is the phone number.
From day one, the vision was clear: build a plumbing company that operates like a serious business, not a side trade.
Over time, that disciplined approach created something scalable:
What began as a bold idea evolved into a repeatable operating model.
As the model proved itself in real markets, demand grew, not just from customers, but from entrepreneurs who saw the opportunity.
1‑Tom‑Plumber transitioned into franchising with one goal:
Today, franchise partners operate under a unified system designed for:
With strong average ticket values, emergency demand, and operational discipline, the brand continues expanding across the country.
A New Chapter
CEO, EverSmith Brands
EverSmith Brands provides:
After years of pioneering and building a differentiated plumbing brand, 1‑Tom‑Plumber became part of EverSmith Brands, a growing portfolio of industry leading home and commercial service companies.
This wasn’t a step away from our identity.
It was a step toward greater scale.
Through this partnership, 1‑Tom‑Plumber gains access to expanded commercial relationships, operational expertise, and long‑term strategic vision that independent brands cannot replicate.
Through this partnership, 1‑Tom‑Plumber gains access to expanded commercial relationships, operational expertise, and long‑term strategic vision that independent brands cannot replicate.
What This Means for Franchisees:
While 1‑Tom‑Plumber maintains its identity, culture, and operational focus, being part of EverSmith Brands positions us for the next stage of expansion.
1-Tom-Plumber is part of the EverSmith Brands platform. An official March 2026 announcement states that The Riverside Company invested in 1-Tom-Plumber as an add-on to EverSmith Brands. Ownership structures can change, so this answer should be reviewed whenever the company publishes a new transaction or corporate update.
An official company announcement published in March 2026 states that 1-Tom-Plumber was founded in 2018. The franchise has since expanded through a national franchise model focused on emergency plumbing, drain service, marketing, and franchisee support.
The company says the pink plunger was chosen to make the brand memorable and to signal a professional, respectful customer experience. The visual identity is intended to stand out in a traditionally fragmented service category while building trust with homeowners.
The story page says the name was inspired in part by plumbing pioneer Thomas Crapper and was also selected because “1-Tom-Plumber” functions as a memorable phone number and brand name.
The company says the partnership added strategic infrastructure, capital strength, leadership experience, commercial relationships, and cross-brand opportunities while allowing 1-Tom-Plumber to retain its identity and operating focus.
